Returns & Refunds Policy – Dynamic Deals

1. Introduction

At Dynamic Deals, we take pride in offering premium artificial jewelry and ensuring customer satisfaction. If you’re not satisfied with your purchase, our 7-day exchange and 3-day refund policy provides you with options for returning or exchanging your order.

2. Eligibility for Returns & Exchanges

✔ Customers can request an exchange within 7 days of receiving their order.
✔ Refunds are applicable only within 3 days of delivery.
✔ The item must be in its original, unused condition with all packaging intact.
✔ Damaged or incorrect items must be reported within 24 hours with clear pictures.
✔ Change of mind is not an accepted reason for a return or refund.

3. How to Request a Return or Exchange

To initiate a return, follow these steps:
✔ Contact us within the specified timeframe via email or WhatsApp.
✔ Provide your order details and clear images of the product (if applicable).
✔ Once approved, securely pack the item and ship it back to us.

4. Return Shipping Charges

✔ Customers are responsible for all return shipping costs.
✔ If the return is due to our error (damaged or incorrect item), we will cover the shipping charges.

5. Refund Processing Time

✔ Approved refunds will be processed via bank transfer or store credit within 5-7 business days.
✔ Shipping fees are non-refundable.

6. Contact Us for Returns & Refunds

📧 Email: [your@email.com]
📍 Address: Shop Number 7 & 14, Zamindar Market, MA Jinnah Road, Bolton Market, Karachi.